how do I reset the number of rings on my phone

[mdk]

@dstolk -- have you tried the suggestions at: Shaw Mobile # of rings before voicemail - Shaw Support

???

[Paige5]

Yes. Says to enter *94 which tells me service not available on my line

[rstra]

@Paige5  *94 is a residential phone code.

[mdk]

@Paige5 -- please read the reply to @dstolk (above) which uses a different "star-code" for Shaw Mobile customers.