You are not receiving any TV service and your equipment is working fine. The cause may be a result of service interruption as a result of missed payments, seasonal disconnect or planned maintenance/service outage.


  1. Sign into My Shaw.
  2. Check your current balance due under the My bills section of the My Shaw homepage
  3. Make a payment (if the account is overdue) 

If you have set up a seasonal disconnect and have returned early you may not have access to your Shaw TV or Internet services. Contact us to restart your Shaw services.

 

Did You Know: You can take your Shaw services with you when you move and avoid a disruption in your Internet, TV, or home phone service.

Learn more: Transfer your Shaw services when you move

 

Related Articles

Labels (1)
TALK TO US
Need more help?