Frequently asked questions
Find answers to common questions about Rogers Streaming below.
Do I need a TV package subscription to use Rogers Streaming?
- No. Rogers Streaming includes various streaming apps to provide a diverse library of content.
- A traditional TV package subscription is not available with Rogers Streaming.
- A Fibre+ Internet or Rogers Internet package is required to use Rogers Streaming.
Can I watch live TV on Rogers Streaming?
- No, regular live TV channels are not available on Rogers Streaming. However, many of the included streaming apps may have similar content for you to watch.
How is Rogers Streaming different from Rogers Xfinity TV?
How do I know if my Internet package is eligible to add Rogers Streaming?
- Shaw Internet with a Rogers Xfinity Gateway is required to use Rogers Streaming.
- To stream 4K content from providers like Netflix, a minimum Internet speed of 25Mbps is recommended.
- Note: Our Hitron modem is not compatible with Rogers Streaming. If you have a Hitron modem, please contact us about upgrading your plan to get an Rogers Xfinity Gateway.