Shaw Support: TV Troubleshooting

How To: Access TV Parental Controls

This page will give you quick information on your equipment's Parental Controls. Parental Controls By configuring the Parental Controls settings on your equipment, you can lock programming according to its TV or Movie rating, channel number, or progr... Read more

Ordering Shaw PPV FAQ

Find frequently asked questions about Ordering Shaw PPV below. What happens if I ordered a PPV event and it is not appearing? Ensure that the PPV order went through by trying to cancel it through your Guide. If you're having issues feel free to conta... Read more

Shaw TV Service FAQ

Shaw TV Services FAQs Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Services FAQs Here are some frequently asked questions about Shaw's TV services. Where can I find a list of Shaw's TV packages? Y... Read more

Shaw TV Troubleshooting FAQ

Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Many TV issues can be quickly solved by restarting your TV cable box. Unplug the power cords, wait 30 seconds, an... Read more

How to Order Pay Per View

Learn how to order Shaw Pay Per View (PPV) events, like a UFC bout or premium sporting event. This article provides steps for ordering Pay Per View on all types of Shaw TV equipment. Please note that charges will be incurred for any PPV event as soon... Read more

How to filter Shaw on Demand content with BlueCurve TV

Learn how to filter Shaw On Demand content with your BlueCurve TV cable box. The BlueCurve TV box will record up to 60 hours of HD programming or 300 hours of SD programming. The fastest way to access On Demand is by saying "On Demand" to your Voice ... Read more

How To: Order Pay Per View on BlueCurve TV

This article explains how to use BlueCurve TV to order and watch Pay Per View (PPV) content, like UFC bouts and premium sporting events. You can also order PPV using other Shaw devices. Movies can be ordered with Shaw On Demand. Order Pay Per View ev... Read more

BlueCurve TV – How to order Shaw On Demand

Learn how to order and watch Shaw On Demand movies and TV programs with BlueCurve TV. BlueCurve TV builds on the success of today's Shaw On Demand experience by offering customers new features and functionality that they have come to expect from a di... Read more

How to access Shaw On Demand and Pay-Per-View on BlueCurve TV

Learn how to access Shaw On Demand and Pay Per View (PPV) content from your BlueCurve TV cable box. BlueCurve TV builds on the success of today's Shaw On Demand and Pay Per View (PPV) experience by offering customers new features and functionality th... Read more

Troubleshooting: TV service issues

TV not working? There are a number of reasons why your TV may not be working including loose cables on equipment, outages in your area, or other technical reasons. Use the resources below to troubleshoot common TV issues. Additional tips can be found... Read more

Video on Demand Wishlists

Learn how to set up a Video on Demand Wishlist. Setting up a wishlist is an easy way to keep track of Video On Demand content that you would like to watch at a later date. In this article, you will find information on how to add titles and manage you... Read more

Shaw Gateway - How to order Video On Demand

Learn how to order Video on Demand on your Shaw Gateway with these tips. Shaw On Demand (VOD) is your portal to access thousands of movie titles, sports features, and TV programs. You’ll need Shaw Television programming in either Digital or HDTV prog... Read more

What is Shaw On Demand?

Shaw On Demand gives you access to movie titles, sports features and TV episodes which you can order and watch instantly through your Digital Box. When you order from Shaw On Demand, you can watch a title as often as you like, until the order has exp... Read more

How to order Shaw on Demand content

Learn how to order a title through Shaw On Demand. Shaw On Demand (VOD) is your portal to access thousands of movie titles, sports features and TV programs. You’ll need Shaw Television programming in either Digital or HDTV programming to access our t... Read more

Troubleshooting Shaw On Demand errors

Error messages can appear when you are trying to access Shaw On Demand content. The errors can be triggered by issues with signals, cables, service availability, and issues with your account. If you have more than one TV box in your home, check to se... Read more

TV Articles