Shaw Support: TV Troubleshooting

How To: Access TV Parental Controls

This page will provide information on accessing and setting Parental Controls with your TV equipment. Setting Parental controls enables you to restrict access to programming that may not be suitable for younger viewers such as your children. Instruct... Read more

Ordering Rogers PPV FAQ

Having issues with a pay-per-view event that you have ordered? Troubleshoot PPV issues with our frequently asked questions about Ordering PPV below. Ordering Pay-Per-View FAQs Here is a look at some of our frequently asked questions about order pay-p... Read more

Shaw TV Service FAQ

Shaw TV Services FAQs Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Services FAQs Here are some frequently asked questions about Shaw's TV services. Where can I find a list of the Shaw TV packages?... Read more

Shaw TV Troubleshooting FAQ

Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Many TV issues can be quickly solved by restarting your TV cable box. Unplug the power cords, wait 30 seconds, an... Read more

How to Order Pay Per View Events

Learn how to order Shaw Pay Per View (PPV) events, like a UFC bout or premium sporting event. This article provides steps for ordering Pay Per View on all types of Rogers/Shaw TV equipment. Please note that charges will be incurred for any PPV event ... Read more

How to filter On Demand content with Ignite TV

Learn how to filter On Demand content with Ignite TV (formerly BlueCurve TV). Ignite TV will record up to 60 hours of HD programming or 300 hours of SD programming. The fastest way to access On Demand is by saying "On Demand" to your Voice Remote. Ho... Read more

How To: Order Pay Per View on Ignite TV

This article explains how to use Ignite TV 9formerly BlueCurve TV) to order and watch Pay Per View (PPV) content, like UFC bouts and premium sporting events. You can also order PPV using other devices. Movies can be ordered with On Demand. Order Pay ... Read more

How To: Order On Demand with Ignite TV

Learn how to order and watch On Demand movies and TV programs with Ignite TV (formerly known as BlueCurve TV). Ignite TV builds on the success of today's On Demand experience by offering customers new features and functionality that they have come to... Read more

How to access On Demand and PPV on Ignite TV

Learn how to access On Demand and Pay Per View (PPV) content from your Ignite TV (formerly known as BlueCurve TV) cable box. Ignite TV builds on the success of today's On Demand and Pay Per View (PPV) experience by offering customers new features and... Read more

Troubleshooting: TV service issues

TV not working? There are a number of reasons why your TV may not be working including loose cables on equipment, outages in your area, or other technical reasons. Use the resources below to troubleshoot common TV issues. Additional tips can be found... Read more

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