Shaw Support: TV Troubleshooting

Shaw TV Service FAQ

Shaw TV Services FAQs Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Services FAQs Here are some frequently asked questions about Shaw's TV services. Where can I find a list of the Shaw TV packages?... Read more

Shaw TV Troubleshooting FAQ

Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Many TV issues can be quickly solved by restarting your TV cable box. Unplug the power cords, wait 30 seconds, an... Read more

How to Order Pay Per View Events

Learn how to order Shaw Pay Per View (PPV) events, like a UFC bout or premium sporting event. This article provides steps for ordering Pay Per View on all types of Rogers/Shaw TV equipment. Please note that charges will be incurred for any PPV event ... Read more

How to filter On Demand content with Rogers Xfinity TV

Learn how to filter On Demand content with Rogers Xfinity TV (formerly BlueCurve TV). Rogers Xfinity TV will record up to 60 hours of HD programming or 300 hours of SD programming. The fastest way to access On Demand is by saying "On Demand" to your ... Read more

Troubleshooting: TV service issues

TV not working? There are a number of reasons why your TV may not be working including loose cables on equipment, outages in your area, or other technical reasons. Use the resources below to troubleshoot common TV issues. Additional tips can be found... Read more

Video on Demand Wishlists

Learn how to set up a Video on Demand Wishlist. Setting up a wishlist is an easy way to keep track of Video On Demand content that you would like to watch at a later date. In this article, you will find information on how to add titles and manage you... Read more

Shaw Gateway - How to order On Demand

Learn how to order On Demand on your Shaw Gateway with these tips. On Demand is your portal to access thousands of movie titles, sports features, and TV programs. You’ll need Shaw or Rogers Television programming in either Digital or HDTV programming... Read more

What is On Demand?

On Demand gives you access to movie titles, sports features and TV episodes which you can order and watch instantly through your Digital Box. When you order from On Demand, you can watch a title as often as you like, until the order has expired. You ... Read more

Troubleshooting On Demand errors

Error messages can appear when you are trying to access On Demand content. The errors can be triggered by issues with signals, cables, service availability, and issues with your account. If you have more than one TV box in your home, check to see if ... Read more

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