Shaw Support: TV Troubleshooting

Shaw TV Service FAQ

Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Service FAQ Where can I find a list of Shaw’s TV packages? You can view all of Shaw’s TV plans here. How can I see which TV package I have? The quickes... Read more

Shaw TV Troubleshooting FAQ

Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Did you know? Many TV issues can be quickly solved by power cycling your PVR or TV box — unplugging the power cor... Read more

How to order Pay Per View Events

Learn how to order Pay Per View Events. This page includes steps for ordering Pay Per View on all types of Shaw TV equipment. How to order Pay Per View on BlueCurve TVHow to order Pay Per View on GatewayHow to order Pay Per View on HD GuideHow to ord... Read more

How to filter Shaw on Demand content with BlueCurve TV

Learn how to filter Shaw On Demand content with your BlueCurve TV cable box. The BlueCurve TV box will record up to 60 hours of HD programming or 300 hours of SD programming. Did You Know The fastest way to access On Demand is by saying "On Demand" t... Read more

BlueCurve TV – How to order Pay Per View events

Learn how to order and watch Pay Per View (PPV) events with BlueCurve TV. BlueCurve TV offers PPV events like sports and UFC. Movies are exclusive to Shaw On Demand. How to order PPV on BlueCurve TV Follow these steps to enjoy Pay Per View event prog... Read more

BlueCurve TV – How to order Shaw On Demand

Learn how to order and watch Shaw On Demand movies and TV programs with BlueCurve TV. BlueCurve TV builds on the success of today's Shaw On Demand experience by offering customers new features and functionality that they have come to expect from a di... Read more

How to access Shaw On Demand and Pay-Per-View on BlueCurve TV

Learn how to access Shaw On Demand and Pay Per View (PPV) content from your BlueCurve TV cable box. BlueCurve TV builds on the success of today's Shaw On Demand and Pay Per View (PPV) experience by offering customers new features and functionality th... Read more

Troubleshooting: TV service issues

These articles will help you troubleshoot Shaw TV audio and video quality issues. Many TV issues can be quickly solved by power cycling your PVR or digital box — unplugging the power cord, waiting 30 seconds, and plugging it back in. If that doesn't ... Read more

Video on Demand Wishlists

Learn how to set up a Video on Demand Wishlist. Setting up a wishlist is an easy way to keep track of Video On Demand content that you would like to watch at a later date. In this article, you will find information on how to add titles and manage you... Read more

Shaw Gateway - How to order Video On Demand

Learn how to order Video on Demand on your Shaw Gateway with these tips. Shaw On Demand (VOD) is your portal to access thousands of movie titles, sports features, and TV programs. You’ll need Shaw Television programming in either Digital or HDTV prog... Read more

What is Shaw On Demand?

Shaw On Demand gives you access to movie titles, sports features and TV episodes which you can order and watch instantly through your Digital Box. When you order from Shaw On Demand, you can watch a title as often as you like, until the order has exp... Read more

How to order a title through Shaw on Demand

Learn how to order a title through Shaw On Demand. Shaw On Demand (VOD) is your portal to access thousands of movie titles, sports features and TV programs. You’ll need Shaw Television programming in either Digital or HDTV programming to access our t... Read more

Troubleshooting Shaw On Demand errors

Use these tips to troubleshoot Shaw on Demand Error codes. Error messages which appear when you are trying to access Shaw On Demand or not being able to access your chosen content in Shaw On Demand may be due to a variety of factors. This article wil... Read more

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