Go to Plan & Device Details and select Purchase Add-Ons
Find Voicemail+ and select Add to my Plan
Agree to the terms and conditions, then select Confirm
The steps to access Voicemail will vary based on the mobile network you are connected to when retrieving your messages:
Accessing Voicemail is easy, regardless if you’re connected to Shaw Mobile, on WiFi Calling, or even while roaming domestically on the Nationwide network or internationally. Just remember, when checking your Voicemail while roaming, charges may apply depending on your rate plan or Add-Ons.
The default Voicemail password is the last four digits of your Shaw Mobile number. When you access your Voicemail for the first time, you will be promoted to set up a new password.
To access Voicemail from your Shaw Mobile phone, use the following steps:
Either press and hold the 1 key, dial 777, or follow Voicemail notifications prompts provided on iOS and Android devices
Follow the available prompts in the greeting menu
Fast access to Voicemail messages
When you’re connected to the Shaw network (or using WiFi Calling) and someone leaves you a Voicemail message, we’ll send you a text message notification. This notification includes a 5-digit number (i.e. 00021) that you can dial directly from your phone to immediately listen to the message and bypass Voicemail menu options.
From another phone
Dial your Shaw Mobile phone number
Press the * (asterisk) at any point during the Voicemail deposit greeting
Enter your Voicemail password to access your Voicemail
Troubleshooting Access to Voicemail
If you are experiencing issues accessing your Voicemail: