Looking to self serve?
Take control of your services. Learn how to self serve for your Shaw Internet, TV, and Billing and Account services.
Billing and Payment
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Review and manage your Shaw bill on your own time with My Shaw. |
My Shaw Web | My Shaw App |
| Make a payment |  |
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| View your online bill | |
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| Update your payment method | |
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| Understanding your Shaw bill | |
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| View your payment history | |
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| Check your balance | |
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| Enable or disable automatic payments | |
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| Subscribe to e-Bill | |
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| Make a Payment Arrangement | |
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Don't see what you're looking for? You might not be able to do it yourself. Check our Billing FAQ for more answers, or message us.
Account Management
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Learn how to best manage your own account, on your terms. Manage passwords, link accounts, and manage your notifications. |
My Shaw Web | My Shaw App |
| Create a Shaw ID | |
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| Shaw ID Password reset | |
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| Shaw ID Login reset | |
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| Link or unlink a second account from your My Shaw | |
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| Add or Remove a secondary Shaw ID | |
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| View order history and shipment tracking | |
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| Update contact information | |
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| Manage Outage Notifications |  |
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| Get an Equipment Return Label | |
You'll still need our help with most account management that would impact your billing - if you need to move for example - we're here for you.
Internet Service Management
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Find the best ways to engage with your Internet settings. Test your speed or configure your WiFi all by yourself. |
My Shaw Web | My Shaw App | Ignite HomeConnect App |
| Find or change your WiFi password | |
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| Test your Internet speed | |
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| View Plan | |
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| Rogers WiFi Hotspots remove device | |
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| Rogers WiFi Hotspots add device | |
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| View Internet data usage | |
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| Find a Rogers WiFi Hotspot | |
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| Restart My Modem | |
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| Hotspot | |
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Looking to change your plan? Learn how to upgrade or modify your package with us.
TV Service Management
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Your content, your way. Find what's currently on free preview, and add new channels into your TV plan. |
My Shaw Web | My Shaw App | Ignite TV App |
| View My Channels and Free Previews | |
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| Add Channels through Ignite TV | |
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| Ignite TV device parental control reset | |
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| View Plan | |
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| Add channels through My Shaw | |
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| Swap Ignite TV Flex Channels | |
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| Refresh My Channel Listing | |
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