Looking to self serve?

Take control of your services. Learn how to self serve for your Shaw Internet, TV, and Billing and Account services.

Billing and Payment

Review and manage your Shaw bill on your own time with My Shaw.

My Shaw Web My Shaw App
Make a payment Confirm@2x.png Confirm@2x.png
View your online bill Confirm@2x.png Confirm@2x.png
Update your payment method Confirm@2x.png Confirm@2x.png
Understanding your Shaw bill Confirm@2x.png Confirm@2x.png
View your payment history Confirm@2x.png Confirm@2x.png
Check your balance Confirm@2x.png Confirm@2x.png
Enable or disable automatic payments Confirm@2x.png Confirm@2x.png
Subscribe to e-Bill Confirm@2x.png Confirm@2x.png
Make a Payment Arrangement Confirm@2x.png Confirm@2x.png

 

Don't see what you're looking for? You might not be able to do it yourself. Check our Billing FAQ for more answers, or message us.

Account Management

Learn how to best manage your own account, on your terms. Manage passwords, link accounts, and manage your notifications.

My Shaw Web My Shaw App
Create a Shaw ID  Confirm@2x.png Confirm@2x.png
Shaw ID Password reset Confirm@2x.png Confirm@2x.png
Shaw ID Login reset  Confirm@2x.png Confirm@2x.png
Link or unlink a second account from your My Shaw Confirm@2x.png Confirm@2x.png
Add or Remove a secondary Shaw ID  Confirm@2x.png Confirm@2x.png
Manage Outage Notifications   spacer.png
Get an Equipment Return Label   spacer.png

 

You'll still need our help with most account management that would impact your billing - if you need to move  for example - we're here for you.

Internet Service Management

Find the best ways to engage with your Internet settings. Test your speed or configure your WiFi all by yourself.

My Shaw Web My Shaw App Shaw Home App
Find or change your WiFi password     Confirm@2x.png
Test your Internet speed     spacer.png
View Plan  Confirm@2x.png Confirm@2x.png  
Shaw Go Wifi remove device Confirm@2x.png Confirm@2x.png  
Shaw Go Wifi add device Confirm@2x.png Confirm@2x.png  
View Internet data usage Confirm@2x.png Confirm@2x.png  
Find a Wifi hot-spot     spacer.png
Restart My Modem  Confirm@2x.png Confirm@2x.png Confirm@2x.png

 

Looking to change your plan? Learn how to upgrade or modify your package with us.

TV Service Management

Your content, your way. Find what's currently on free preview, and add new channels into your TV plan.

My Shaw Web My Shaw App Blue Curve TV App
View My Channels and Free Previews Confirm@2x.png Confirm@2x.png  
Add Channels through BlueCurve TV     Confirm@2x.png
BlueCurve TV device parental control reset Confirm@2x.png Confirm@2x.png  
View Plan  Confirm@2x.png Confirm@2x.png  
Add channels through My Shaw Confirm@2x.png Confirm@2x.png  
Refresh My Channel Listing  Confirm@2x.png Confirm@2x.png  

 

 

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