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How to connect your Shaw equipment
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How to connect your Shaw equipment
What service are you connecting?
Choose your service for instructions on how to connect its equipment.
Internet and home phone
TV and streaming
Home security
What equipment are you connecting?
Look at your new equipment and find the model. Once you’ve found it, choose your device for instructions on how to self connect.
Rogers Xfinity Gateway(Gen 2 (XB7) or Gen 3 (XB8))
Rogers Xfinity Gateway(XB6)
Rogers Xfinity WiFi boost Pods
WiFi Modem
(Hitron)
Rogers Xfinity TV or Streaming Entertainment Box (Xi6, XiOne)
TV Player
(XG1v3, XG1v4, XiD)
HD Guide TV Player
(DCX3510-M, DCX3200 P3)
TV Player
(DCX3400)
TV Player
(DCT700)
Need help with your Internet?
Troubleshooting: WiFi connection issues
Troubleshooting: Your home WiFi network with Rogers Xfinity
Shaw Internet Troubleshooting FAQ
About: WiFi interference
Need help with your TV?
How To: Refresh your TV channels with My Shaw
Troubleshooting: Fix tuning errors on Rogers Xfinity TV
About: Rogers Xfinity TV App
Troubleshooting: Common Rogers Xfinity TV error codes
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