Shaw Mobile's network offers both LTE and 3G service in Alberta, British Columbia, and Ontario using various frequency bands and network technologies. If you’re bringing a phone to Shaw from another provider or purchasing directly from a manufacturer, we suggest checking the device’s compatibility with our network.

Confirming Compatibility

The Shaw Mobile network supports the following bands throughout our coverage area:

  • Band 4 LTE (AWS1)
  • Band 4 3G (AWS1)
  • Band 13 LTE — Extended Range LTE (700 MHz)
  • Band 66 LTE (AWS3)

Band 7 LTE is deployed in select locations and may not be widely available in all markets.

For the best experience on our network, we suggest that your device supports Band 4 (3G and LTE), Band 13 LTE, and Band 66 LTE. Band 66 LTE provides access to our fastest LTE speeds. At a minimum, to be compatible with our network, Band 4 3G & LTE should be supported. To confirm compatibility of popular devices, we recommend checking your device manufacturer’s website.

Unlock Codes

If you have purchased your compatible phone elsewhere and wish to use it on the Shaw network, it must be unlocked.

If you purchased your phone before December 1, 2017, it may be locked to the service provider you purchased it from. If you're in doubt, bring your phone into any of our stores and we will evaluate it for you.

If your phone is locked, you will need to contact the carrier that it was purchased from, to obtain an unlock code so it can be activated on the Shaw network.

Did you know? Want to get more out of your device?  Learn more with these interactive tools.

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