Shaw Mobile offers an extensive suite of enhanced mobile services that are designed to improve your network experience and provide you with access to industry-leading technology. New devices purchased directly from Shaw are compatible with most of our enhanced services, however, it is important to us to extend these benefits to as many devices as possible, including those brought from other providers or purchased directly from a manufacturer.

Enhanced Shaw Mobile services include the following (click each service for more information):

The following tables provide device compatibility information for select enhanced services on popular Canadian iPhone models and Android devices. Shaw cannot guarantee the compatibility of devices not purchased from us and information provided in this document is subject to change at any time.

Scroll down to select your device manufacturer and reference your model name and model number to confirm if your phone is compatible with our Enhanced Services.

Note: Only devices that support enhanced services are shown in this list; devices that are not listed may be compatible with Shaw’s calling, messaging and data features. To check if your phone is compatible with the Shaw network, please visit the Confirm Shaw Mobile Device Compatibility page.

Select your Phone Brand

Please click on your phone brand shown below to see models and compatibility with specific features.

Apple

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Tap General
  3. Tap About
  4. Select Model and locate the model number starting with A
apple.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
iPhone SE 2020 A2275
iPhone 11 Pro / 11 Pro Max A2160 / A2161
iPhone 11 A2111
iPhone XS / XS Max A1920 / A1921
iPhone XR A1984 --
iPhone X A1901 -- -- --
iPhone 8 / 8 Plus A1905 / A1897 -- -- --
iPhone 7 / 7 Plus A1778 / A1784 -- -- --
iPhone 6S / 6S Plus A1688 / A1687 -- -- --
iPhone 6 / Plus A1549 / A1522 -- -- --
iPhone SE A1723 -- -- -- --
iPhone 5S A1533 -- -- -- -- --

Samsung

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Tap About Phone
  3. Select Model Number to view the model number

samsung.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
S20 FE SM-G781W -- --
Galaxy Tab A 8.4 LTE (Tablet) SM-T307U -- -- -- -- --
Note20 Ultra 5g SM-N986W -- --
Z Flip 5G SM-F707W -- -- --
A11 SM-A115W -- -- --
A21 SM-A215W -- -- --
A51 SM-A515W -- -- --
A71 SM-A715W -- -- --
Z Flip SM-F700W/DS -- -- --
S20 / S20+ / S20 Ultra SM-G981W / SM-G986W / SM-G988W -- --
A10e SM-A102W -- -- --
A70 SM-A705W -- -- --
A50 SM-A505W -- -- --
S10 / S10+ SM-G973W / SM-G975W -- --
S10e SM-G970W -- --
S9 / S9+ SM-G960W / SM-965W -- -- --
S8 / S8+ SM-G950W / SM-G955W -- -- --
Note 10 / 10+ SM-N970W / SM-N975W -- --
Note 9 SM-N960W -- --
Note 8 SM-N950W -- -- --
A8 SM-A530W (*)  (*)  (*) -- -- --
J3 SM-J337W  (*)  (*) -- -- -- --
A5 SM-A520W  (*)  (*)  (*) -- -- --
Xcover4 SM-G390W  (*) -- -- -- -- --
Galaxy Tab A 8 LTE SM-T387W -- -- -- -- -- --

LG

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Tap General
  3. Select About Phone
  4. Tap Hardware Info
  5. Select Model Number to view the model number

lg.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
LG Velvet 5G LM-G900UM2 -- --
LG K61 LM-Q630UM -- -- --
LG G8X ThinQ LM-G850UM -- --
LG K30 LM-X320WM -- -- --
LG G8 ThinQ LM-G820UM -- --
V30 ThinQ H933 -- --
G7 ThinQ G710 -- --
G6 H873 -- -- --
Q6 M703 -- -- -- --
Q Stylo + LM-Q710WA -- -- --
Q60 LM-X525WA -- -- --
XPower3 LM-X510WM -- -- --
Xpower2 M320G -- -- --
Stylo 3 Plus M470  (*) -- -- -- -- --
V20 H915  (*) -- -- -- -- --
Velvet 5G LMG900UM2 -- --

Google

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Select System
  3. Tap About Phone
  4. Select Model & Hardware to view the model number

google.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
Pixel 5 GTT9Q
Pixel 4XL G020J
Pixel 4 G020I
Pixel 3a N/A --
Pixel 3 / 3XL N/A -- -- --
Pixel 2 / 2XL N/A -- -- -- -- -- --

Motorola

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Select System
  3. Tap About Phone
  4. Tap Model & Hardware to view the model number

motorola.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
Moto E XT2052-1 -- -- --
Motorola edge+ XT2061-3 -- --
Moto g POWER XT2041-4 -- -- --
Motorola RAZR (2019) XT2000-1 -- -- -- --
Motorola One Action XT2013-4 -- -- --
Moto G7 Power XT1955-5 -- -- --
Moto G6 Play XT192209 -- -- --
Moto E6 XT2005-5 -- -- --
Moto E5 Play XT1921-1 -- -- --
Moto Z2 Play XT1710-01  (*) -- -- -- -- --

Sony

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Select System
  3. Tap About Phone to view the Model Number

sony.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
XZ2 H8276  (*)  (*)  (*) -- -- --
XZ1 G8343  (*) -- -- -- -- --
XA2 / XA2 Ultra H3123 / H3223  (*)  (*)  (*) -- -- --
XA1 / XA1 Ultra G3123 / G3223  (*) -- -- -- -- --

ZTE / Alcatel

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Select System
  3. Tap About Phone to view the Model Number

zte-alcatel.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
ZTE Grand X View 4 (Tablet) K87CA -- -- -- -- --
ZTE Blade A3 Z3352CA  (*)  (*)  (*) -- -- --
ZTE Cymbal 2 Z2335  (*)  (*)  (*) -- -- --
ZTE Grand X 4 Z957  (*) -- -- -- -- --
ZTE ZFive2 Z836F  (*) -- -- -- -- --
ZTE Z557 Z557  (*)  (*) -- -- -- --
Alcatel 1X 5007O -- -- --
Alcatel 1B 5002S -- -- --
Alcatel 3V (2019) 50320  (*)  (*)  (*) -- -- --
Alcatel goFlip A405DL  (*)  (*)  (*) -- -- --

Huawei

Where can I locate my Model Number?

Take the following steps to locate your model number:

  1. Go to Settings
  2. Select System
  3. Tap About Phone to view the Model Number

huawei.png

Compatible | (*) Not BYOD Compatible | -- Not Compatible

Model Name Model Number WiFi Calling VoLTE Extended Range LTE LAA eSIM Dual SIM
P30 Lite MAR-LX3A -- -- -- --
Mate 20 Pro LYA-L0C -- -- -- -- --

Disclaimer

We're working hard to make our network enhanced services available to as many devices as possible. Phone compatibility varies by manufacturer, model, specifications, capabilities and software. We cannot guarantee network or advanced feature compatibility for devices not originally purchased from us. Bring your own Device (BYOD) compatibility is based on the latest information available from our device partners and is subject to change without notice. Please check with your device manufacturer for further details regarding model capability and compatibility.


Top
TALK TO US
Need more help?