Shaw Mobile provides flexible, smart, postpaid rate plans that fit a broad range of connectivity needs. We know that mobile rate plans can be confusing, so we want to provide all the information you need right here, to help you find the one that best fits your needs.

About Rate Plans

We aim to keep things smart and simple, which is why we offer three full-featured Shaw Mobile postpaid rate plans with flexible data options.

All Shaw Mobile rate plans include the following features when you are anywhere in Canada on the Shaw or Nationwide network:

Unlimited outgoing calls to any Canadian phone number

Unlimited incoming calls from any phone number globally

Unlimited outgoing and incoming SMS (text) or MMS (picture/video) to any mobile phone number globally

Unlimited access to hundreds of thousands of Shaw Go WiFi hotspots in Western Canada

No data overage charges in Canada

Voicemail

Call Control (Caller ID, Missed Call Alerts, Call Waiting, Call Forwarding & Conference Calling)

Access to WiFi Calling features from any WiFi network globally (on compatible devices)

On your Shaw Mobile account, each number can have a different rate plan – there is no requirement that all numbers have the same rate plan.

The latest information about Shaw Mobile rate plans is available on our website.

Here’s some important information about our networks:

  • When we say the Shaw network, this is when your device is using the network built and managed by us in Alberta, British Columbia, or Ontario. The network indicator on your device will say ShawClick here to learn more.
  • When we say the Nationwide network, you’re in Canada and connected to mobile service provided by one of our roaming partners. The network indicator on your device will say Nationwide and may indicate that you’re roaming. Click here to learn more.
  • When you’re outside of Canada, the network indicator on your device will show the name of our roaming partner, such as AT&T and may indicate that you’re roaming.

Detailed Rate Plan Information

The following outlines calling, messaging and data inclusions for Shaw Mobile rate plans. When roaming in destinations not listed below, rate plans are subject to Pay Per Use rates or One-Time Pass conditions:

Shaw Mobile Rate Plan Inclusions

Anywhere in Canada on the Shaw or Nationwide network

  By The Gig Unlimited Canada Unlimited US & Mexico
Calling
Incoming call from any phone number globally Unlimited
Outgoing call to any Canadian phone number Unlimited
Outgoing call to any US phone number Pay Per Use or Add-On Unlimited
Outgoing call to any Mexico phone number Pay Per Use or Add-On Unlimited
Outgoing call to an International phone number Pay Per Use or Add-On
Messaging
Outgoing or Incoming SMS (text) to any mobile phone number globally Unlimited
Outgoing or Incoming MMS (picture/video) to any mobile phone number globally Unlimited
Full Speed 4G LTE Mobile Data
On Shaw Network Per One-Time Pass  25 GB  25 GB
On Nationwide Network 2 GB 2 GB*


US Calling includes: Contiguous US, Hawaii & Alaska


While Roaming in the US or Mexico

  By The Gig Unlimited Canada Unlimited US & Mexico
Calling
Incoming call from any phone number globally Pay Per Use or One-Time Pass Unlimited
Outgoing call to any Canadian phone number Unlimited
Outgoing call to any US phone number

Unlimited

(while in US only)

Outgoing call to any Mexico phone number

Unlimited

(while in Mexico only)

Outgoing call to an International phone number Pay Per Use
Messaging
Outgoing or Incoming SMS (text) to any mobile phone number globally Pay Per Use or Roaming Pass Unlimited
Outgoing or Incoming MMS (picture/video) to any mobile phone number globally Pay Per Use or Roaming Pass Unlimited
Full Speed Mobile Data
On roaming partner network in the US Pay Per Use or Roaming Pass Up to 2 GB*
On roaming partner network in Mexico Pay Per Use or Roaming Pass Up to 2 GB*

* Mobile data limit is shared with Nationwide, US and Mexico

US Roaming includes: Contiguous US, Hawaii, Alaska, Puerto Rico & U.S. Virgin Islands

Using WiFi Calling from Any WiFi Network Globally*

  By The Gig Unlimited Canada Unlimited US & Mexico
Calling
Incoming call from any phone number globally Unlimited
Outgoing call to any Canadian phone number Unlimited
Outgoing call to any US phone number Pay Per Use or Add-On Unlimited
Outgoing call to any Mexico phone number Pay Per Use or Add-On Unlimited
Outgoing call to an International phone number Pay Per Use or Add-On
Messaging
Outgoing or Incoming SMS (text) to any mobile phone number globally Unlimited
Outgoing or Incoming MMS (picture/video) to any mobile phone number globally Unlimited

 

*When using WiFi Calling while travelling abroad, we recommend enabling Airplane Mode or turning off mobile network connectivity to ensure calls/messages occur only on WiFi. Click here for additional information about WiFi Calling.

WiFi Calling is only available on compatible devices.

Rate plan inclusions are subject to change. The latest information about Shaw Mobile rate plans is available on our website.

Data Overage Policies

The following policies apply to data included with our rate plans. When roaming, policies are based on Pay Per Use rates or One-Time Pass inclusions:


  By The Gig Unlimited Canada Unlimited US & Mexico
Data Overage Policies
Data Policy in Canada (Shaw or Nationwide network) Mobile data access suspended until One-Time Pass activated on account.

Slowed mobile data speeds after 25 GB on Shaw network and 2 GB on Nationwide

(256 or 128 kbps download speed)

Slowed mobile data speeds after 25 GB on Shaw network and 2 GB on Nationwide

(256 or 128 kbps download speed)

Data Policy when roaming in US or Mexico Data overage is based on Pay Per Use rates or Roaming Pass conditions. Data overage is based on Pay Per Use rates or Roaming Pass conditions. Mobile data access suspended when included 2 GB data limit reached. Roaming Pass can be added for additional data.
Data Policy when roaming Internationally Data overage is based on Pay Per Use rates or Roaming Pass conditions. Data overage is based on Pay Per Use rates or Roaming Pass conditions. Data overage is based on Pay Per Use rates or One-Time Pass conditions.

Subject to our Fair Usage Policy.

Frequently Asked Questions

Does Shaw Mobile offer prepaid options?

At this time, Shaw Mobile only offers postpaid rate plans.

What are the maximum number of rate plans that are allowed on an account?

The number of lines that you can activate on an account varies based on your credit rating and account history. At this time, up to six lines can be activated on one account. If eligible for mobile discounts as a result of subscribing to an eligible Shaw residential Internet plan, all six lines qualify.

Is a credit check required to sign-up for a Shaw Mobile rate plan?

Yes, in order to activate a Shaw Mobile postpaid rate plan, all customers must undergo a credit check at a Shaw Store or a participating retail partner. Please ensure that you have government-issued photo ID with you, along with a valid major Canadian credit card when visiting a retail location. If you do not meet our credit requirements, a deposit option may be offered. Click here to find a retail location near you

Will my device automatically switch between the Shaw and Nationwide network?

Yes, your device is designed to automatically transition between Shaw and Nationwide networks. You cannot access Nationwide while in a Shaw coverage area.  To access mobile data services while on the Nationwide network, Data Roaming must be enabled on your device.


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